Accessibility statement and technical requirements

Cambridge Assessment English is committed to a policy of open and equal opportunity for all, and this includes making the information contained in our websites accessible to as many internet users as we can.

We hope that the accessibility and usability levels of our sites are already good, but in order to make more certain of this we are actively working towards compliance with the main website accessibility standards (as defined in version 2.0 of the W3C WAI Web Content Accessibility Guidelines (WCAG)).

Here is a summary of the features we have used to make our site more accessible:

  • Page structure is conveyed using header elements.
  • A stylesheet is used with relative font sizes on all text with the exception of graphical text. Information can still be accessed if stylesheets are turned off or not supported.
  • Text can be increased or decreased in size by using the "view" option in your browser.
  • Images that convey important information have alternative text. Where an image is used for a decorative purpose the alternative text will be left blank.
  • No information is exclusively conveyed using colour.

File downloads

We may have many PDF and MP3 files available for free download.

For PDF files: We recommend that users download the latest FREE version of Adobe Reader to view these.

For MP3 files: Most modern computers will have a media player already installed. If your computer does not have a media player, or if you want to download an up-to-date version, use one of these links. Download Windows Media Player or download RealOne Player (Mac versions are available for both).

Transcripts of the MP3 files are available alongside (as part of the PDF download of the relevant sample paper).

Contact us

We've done our best to ensure this site is as accessible as possible, but problems may arise despite our best efforts. If you do find any accessibility barriers that affect or prevent your use and enjoyment of the site, please let us know and we'll do our best to address the problem as soon as possible.

Cambridge English Helpdesk

Cambridge Assessment English 
The Triangle Building, 
Shaftesbury Road
CB2 8EA 
United Kingdom

Contact the Helpdesk team

Technical requirements 

Please ensure your computer/laptop meets the following technical requirements:

  1. Operating system (N.B. Newer versions of these operating systems may be able to run content provided on but have not been fully tested.)

    • Windows: XP or higher
      • Intel Pentium III 1GHz or faster processor, 512MB of RAM
      • Recommended: Pentium 4 2GHz or faster, 1GB RAM

    • Mac: OSX 10.6 or higher
      • Intel Core Duo 1.83GHz or faster processor; PowerPC G4 1GHz or faster processor
      • 512MB of RAM

  2. Browser (N.B. IE8 and Safari 5 are only partially supported, and IE6 and IE7 are not recommended for Moodle 2.6.)

    • Up-to-date Google Chrome
    • Up-to-date Mozilla Firefox
    • Up-to-date Safari
    • Internet Explorer 9 or 10

  3. Java

    Javascript within the browser must be enabled. Depending on what content you are using, your users may need to have the latest versions of Flash and Java.

  4. Mobile phones and tablets

    The Cambridge English centre training website is not designed to work on tablets, mobile phones or other mobile platforms.

  5. Hardware

    We recommend you have at least 256MB of installed RAM, and you should set your display to a resolution of 1024x768 with 32-bit colour depth.

    To make full use of any video or audio files provided, you need to have a sound card installed in your computer and either speakers or a headphone jack and headphones.

  6. Internet connection

    To use the Cambridge English centre training website and any of its content, your computer must be connected to the internet. 

    • Minimum connection and network requirements: 
      • Minimum internet speed: 3Mbps download and 512 Kbps upload speed per user
      • Firewall: Must allow delivery of content from multiple IP addresses

  7. Additional software

    For some features on the Cambridge English centre training website, such as any PDFs provided or  videos, you’ll need additional software, which is may already be installed on your computer. If not, you can download these products free of charge. You can download Adobe Reader at You can download Quicktime Player at
Last modified: Friday, 31 August 2018, 11:03 AM